Grand Kingsgate Waterfront Hotel by Millennium

In and out of Jaddaf is a breeze. Fairly new building and facility so all still looking good.

Hi, we had a great stay at the hotel. Two Filipinas, Ms. Maria and the other one (sorry, I forgot her name, but she is the tallest), assisted us and helped us really well, along with Mr. Chandra with checking in and checking out. Other staff as well were so kind to greet and even sang a birthday song for my son's 4th birthday. They were incredibly hospitable and were accompanied by their manager or supervisor. They were also very generous, giving him a cake and arranging our room with flowers and a birthday banner.

Our recent stay at Grand Kingsgate Jaddaf Waterfront Hotel by Millennium was exemplary in every regard. From arrival to departure, the experience was marked by outstanding service, a meticulously maintained environment, and unparalleled attention to detail. The hotel’s sophisticated ambiance, combined with its tranquil atmosphere, provided an ideal setting for a memorable stay with my wife and family friends. I would like to particularly highlight the exceptional service provided by Maria at the reception. Her professionalism, proactive approach, and warm demeanor greatly contributed to the overall quality of our visit. She facilitated a smooth check-in process and demonstrated a genuine commitment to ensuring our comfort and satisfaction throughout our stay. The rooms were impeccably clean, comfortable, and well-maintained, providing a pleasant and relaxing stay. Additionally, the hotel’s convenient location enhanced our overall experience, offering easy access to key attractions while maintaining a peaceful atmosphere. In conclusion, our stay at Grand Kingsgate Jaddaf Waterfront Hotel by Millennium was truly memorable, thanks to the impeccable service, hospitality, and attention to detail. I wholeheartedly recommend this hotel for anyone visiting Dubai and look forward to our next visit.

"I would like to commend JACK for him outstanding service during my stay.. He incredibly professional, friendly, and attentive to my needs. From the moment I arrived, they made me feel welcome and handled all my requests promptly and efficiently. Their warm demeanor and excellent problem-solving skills truly enhanced my experience. It’s rare to come across someone who genuinely cares about guests, and Jack is a shining example of hospitality done right. Thank you for such exceptional service!"

This is my 3rd stay over the month and had an overall satisfactory experience. Aldrin handled my check-in process efficiently. He was polite and provided all necessary information, ensuring a smooth start to my stay. The room was clean and adequately furnished. During checkout, Maria assisted me. She was courteous and quick with the process, addressing my billing inquiries with patience. However, I did feel that the overall customer service could benefit from a bit more warmth and enthusiasm. In summary, Grand Kingsgate Jaddaf Waterfront provided a decent stay with room for improvement in certain areas. I appreciated the professionalism of Aldrin and Maria.